And Then There’s Testing…

Posted in Software Development by Thomas Cantrell on July 18, 2009 No Comments yet

Dilbert:
Dilbert.com

My experience is unless engineers and their management are careful, testing always gets the shaft. However, towards the end of the project it becomes clear that testing is still essential. Therefore it must be forced into the schedule. Once that happens there are two options: push back the release date or sacrifice your health.

I’ve worked on teams that chose each of those options. While neither is preferable, I would prefer work on the team that doesn’t cause health complications. However, it would be far better to hire people and schedule time for testing.

A few years ago I attended a talk given by Ross Anderson on the Economics of Security. In the talk, he asserted that “software companies should hire more software testers and fewer but more competent programmers.” However, testing is typically disconnected with marketing and sales revenue. Programmers, on the other hand, create the products and are directly connected to revenue. Therefore, companies are incentivized to hire few testers and many programmers. Then when testing starts getting the shaft, the only course of action is to ask the programmers to do testing in addition to their other responsibilities.

Dilbert and IPsec

Posted in Computer Security by Thomas Cantrell on July 6, 2009 No Comments yet

I can’t help thinking about IPsec VPNs as I read this Dilbert:
Dilbert.com

For those of you who have ever tried to set up a VPN for the first time, you’ll know what I mean. I don’t mean one of those wimpy VPNs that your network administrator sets up, but a real IPsec VPN with all the settings and proposals.

It’s often hundreds of settings that have to match identically other VPNs in order for the VPN to work. If a single one of these settings is off, the negotiation fails and the VPN does not come up. True, it’s not hard after you’ve done a few. However, that’s if you survive the pure frustration of setting up the first one. You could easily end up stabbing yourself.

Is the IETF IPsec working group just a shim for a secret government military plot designed to drive it’s enemies insane? You decide. :)

The Desire to be Popular

Posted in Business by Thomas Cantrell on July 2, 2009 No Comments yet

Wise business advice from a friend’s, Roy Goble’s, father:

…. And that’s when I received some of the best management advice I ever heard. He said, “Remember, this is not a popularity contest. There is nothing wrong with being a friend with customers or employees. Look at me and Rocky Malvini — he’s been a customer of mine for 30-years and we’re fast friends. Nothing wrong with trusting employees or believing they’ll fulfill their commitments. You don’t want to become paranoid and bitter about the people you work with. But you also do not want to be driven by your desire to be popular. That will get you into trouble. Eventually, you have to make tough decisions about some people, and if those decisions are driven by your desire to be liked, you’ll create a lot of pain for yourself and do nothing to help the people around you.”

Sales vs. Engineering

Posted in Business by Thomas Cantrell on July 1, 2009 No Comments yet

Yesterday one of my co-workers was chatting with a member of the sales force about product schedules. While I like our sales force, I always have to worry that things like the following happen:
Dilbert.com

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